Products bought using FLORAISON.gr website are created in our premises and are delivered exclusively in the prefecture of Attica in a 25 kilometers from our seat.
FLORAISON.gr does not deliver the required products if there is no earlier contact with the receiver. In case there is no chance of reaching the receiver, the delivery will take place after 1 and/or 2 days. If there is a wrong phone number, you automatically take the responsibility for the delayed or the wrong-person delivery. Should you not register the receiver’s phone number, the delivery will be executed only once. If there is no one to receive the product, this returns to our premises.
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FLORAISON.gr guarantees the highest quality and service available. Our objective is your full satisfaction and we can absolutely ensure you about that. The products you opt for are the ones that we are bound to get you delivered. In some exceptional circumstances, there is a chance that a type of flower or accompanying gift may be out of stock or may not be in the preferable color. In such case, there will be a replacement with a similar item, of the same or higher price. In case that this change significantly modifies the product image initially ordered, the customer service department will get in touch with you so as to inform you and ask for compliance with the order processing.
All transactions which are accomplished via www.floraison.gr are coverned not only by the International and European laws which regulate issues relevant to electronic trade but also the consumer safety law (N.2251/1994) which regulates long distance transactions.