Terms of Use

The referred General Conditions for Use aim at defining the sale terms between every user of FLORAISON.gr website and the company FLORAISON.gr, established in 3, Evritanias Str, Chalandri, P.O 15231, Greece. These General Terms of Use are the only applicable and they replace every other term, saving exceptions, formulated in writing with clarity. FLORAISON.gr may modify some provisions of its General Terms of Use from time to time. Therefore, it is necessary that you go back to the guidelines every time you visit the website www.floraison.gr. By confirming your order, it is conceived that you fully accept the terms of use after having read these.

Products bought using FLORAISON.gr website are created in our premises and are delivered exclusively in the prefecture of Attica in a 25 kilometers from our seat.

FLORAISON.gr does not deliver the required products if there is no earlier contact with the receiver. In case there is no chance of reaching the receiver, the delivery will take place after 1 and/or 2 days. If there is a wrong phone number, you automatically take the responsibility for the delayed or the wrong-person delivery. Should you not register the receiver’s phone number, the delivery will be executed only once. If there is no one to receive the product, this returns to our premises.

Delivery areas:

Agia Marina Koropiou, Agia Paraskevi, Agioi Anargyroi, Agios Dimitrios, Agios Ioannis Rentis, Agios Panteleimonas, Athina, Aigaleo,  Vironas, Galatsi, Gerakas, Glyka Nera, Dafni, Ekali, Zefiri, Zografos, Kaisariani, Kallithea, Kallitexnoupoli, Kantza, Kifisia, Likovrisi, Marousi, Melissia, Metamorfosi, Mosxato, Nea Erithraia, Nea Ionia, Nea Penteli, Nea Smirni, Nea Filadelfeia, Nea Chalkidona, Neo Iraklio, Neo Psichiko, Nikaia, Ntrafi, Pagkrati, Paiania, Palaio Faliro, Pallini, Papagos, Piraeus, Penteli, Peristeri, Pefki, Pikermi, Spata, Tavros, Imittos, Filothei, Fuli, Halandri, Holargos, Psichiko  

FLORAISON.gr guarantees the highest quality and service available. Our objective is your full satisfaction and we can absolutely ensure you about that. The products you opt for are the ones that we are bound to get you delivered. In some exceptional circumstances, there is a chance that a type of flower or accompanying gift may be out of stock or may not be in the preferable color. In such case, there will be a replacement with a similar item, of the same or higher price. In case that this change significantly modifies the product image initially ordered, the customer service department will get in touch with you so as to inform you and ask for compliance with the order processing.

All transactions which are accomplished via www.floraison.gr are coverned not only by the International and European laws which regulate issues relevant to electronic trade but also the consumer safety law (N.2251/1994) which regulates long distance transactions.

Should you not get fully satisfied with our products and services, please call us promptly in 2106429408. By registering in our webpage, you shall accept the General Terms of Use and the Conditions for Use described.